# Important Forum Rules

**URL:** https://forum.bootstrapstudio.io/t/important-forum-rules/7
**Category:** Uncategorized
**Created:** [October 31, 2020, 11:59am UTC](https://forum.bootstrapstudio.io/t/important-forum-rules/7 "2020-10-31T11:59:23Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![bootstrapstudio](https://forum.bootstrapstudio.io/user_avatar/forum.bootstrapstudio.io/bootstrapstudio/32/8_2.png) [@bootstrapstudio](https://forum.bootstrapstudio.io/u/bootstrapstudio)
#### Post date: [October 31, 2020, 11:59am UTC](https://forum.bootstrapstudio.io/t/important-forum-rules/7/1 "2020-10-31T11:59:23Z")

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Welcome to the Bootstrap Studio community forum! Here users learn, share ideas and give feedback to the app developers. We’re happy that you’ve decided to join!

Some important rules:

- **The forum is not a place for customer support**. If you’ve lost your license key, have problems with your install, or need urgent assistance from the developers, write to us directly [here](https://bootstrapstudio.io/contact-us).
- **Search before posting**. We’ve discussed a lot of topics already, and it’s likely your question has already been answered.
- **Follow the Tutorials and Videos**. If you’re new to the program and are having difficulties, you can check out the tutorials and video guides [here](https://bootstrapstudio.io/tutorials/).
- **Choose the right category**. For questions, we have two dedicated categories:
  - [Webdesign Help](https://forum.bootstrapstudio.io/c/webdesign-help/12) is where you can ask for general web development questions (examples: issues with responsiveness, styling, JavaScript etc)
  - [Bootstrap Studio Help](https://forum.bootstrapstudio.io/c/help-and-how-to/6) is where you ask for questions related to the app (everything that doesn’t belong in Webdesign Help).

Thank you for helping us make Bootstrap Studio better!