# Installation of 6.3.1 wipes installation

**URL:** https://forum.bootstrapstudio.io/t/installation-of-6-3-1-wipes-installation/9896
**Category:** Bug Reports
**Created:** [January 27, 2023, 9:12am UTC](https://forum.bootstrapstudio.io/t/installation-of-6-3-1-wipes-installation/9896 "2023-01-27T09:12:05Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![johntankard](https://forum.bootstrapstudio.io/user_avatar/forum.bootstrapstudio.io/johntankard/32/2000_2.png) [@johntankard](https://forum.bootstrapstudio.io/u/johntankard)
#### Post date: [January 27, 2023, 9:12am UTC](https://forum.bootstrapstudio.io/t/installation-of-6-3-1-wipes-installation/9896/1 "2023-01-27T09:12:05Z")

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Hi,

Just letting you know, when the update happens to 6.3.1 it seems to wipe the program fully and you have to redownload the program and re-install. It’s happened to two of my pcs now so deffinatley not a one off issue…

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### Author: ![kuligaposten](https://forum.bootstrapstudio.io/user_avatar/forum.bootstrapstudio.io/kuligaposten/32/1190_2.png) [@kuligaposten](https://forum.bootstrapstudio.io/u/kuligaposten)
#### Post date: [January 27, 2023, 10:16am UTC](https://forum.bootstrapstudio.io/t/installation-of-6-3-1-wipes-installation/9896/2 "2023-01-27T10:16:14Z")

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I had the same issue on both windows 10 and windows 11

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### Author: ![larsene](https://forum.bootstrapstudio.io/letter_avatar_proxy/v4/letter/l/7ba0ec/32.png) [@larsene](https://forum.bootstrapstudio.io/u/larsene)
#### Post date: [January 27, 2023, 10:35am UTC](https://forum.bootstrapstudio.io/t/installation-of-6-3-1-wipes-installation/9896/3 "2023-01-27T10:35:07Z")

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Same for me on win 11

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### Author: ![martin](https://forum.bootstrapstudio.io/user_avatar/forum.bootstrapstudio.io/martin/32/3_2.png) [@martin](https://forum.bootstrapstudio.io/u/martin)
#### Post date: [January 27, 2023, 11:19am UTC](https://forum.bootstrapstudio.io/t/installation-of-6-3-1-wipes-installation/9896/4 "2023-01-27T11:19:51Z")

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Thank you for reporting this problem! We were able to track down what’s causing it. The fix will be part of our next release.

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### Author: ![printninja](https://forum.bootstrapstudio.io/user_avatar/forum.bootstrapstudio.io/printninja/32/481_2.png) [@printninja](https://forum.bootstrapstudio.io/u/printninja)
#### Post date: [January 27, 2023, 12:17pm UTC](https://forum.bootstrapstudio.io/t/installation-of-6-3-1-wipes-installation/9896/5 "2023-01-27T12:17:27Z")

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Hate to say it, but I always wait a couple of weeks to install updates.

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### Author: ![JohnM](https://forum.bootstrapstudio.io/user_avatar/forum.bootstrapstudio.io/johnm/32/3135_2.png) [@JohnM](https://forum.bootstrapstudio.io/u/JohnM)
#### Post date: [January 27, 2023, 12:50pm UTC](https://forum.bootstrapstudio.io/t/installation-of-6-3-1-wipes-installation/9896/6 "2023-01-27T12:50:08Z")

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Simply clicked a link to download. All back on instantly.

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### Author: ![jo-r](https://forum.bootstrapstudio.io/user_avatar/forum.bootstrapstudio.io/jo-r/32/1926_2.png) [@jo-r](https://forum.bootstrapstudio.io/u/jo-r)
#### Post date: [January 27, 2023, 2:07pm UTC](https://forum.bootstrapstudio.io/t/installation-of-6-3-1-wipes-installation/9896/7 "2023-01-27T14:07:44Z")

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Just for bug purposes, letting you know that it doesn’t have this issue in MacOS Monterey M1 Chip version.