License not arrived

Good Morning BootStrap Studio Developers, On 10/8/2017 I acquired the annual license of the software (US$ 25), through its website and waited the 10 minutes to receive the email. To date the email informing the license number has not arrived. The operator of my credit card has already confirmed the payment. You need to send the license. At your website, when I try to recover the license, the server reports: “We can not find this email address in our database”. My purchase email was The end of my credit card number is 9199. I am very upset about this situation and I hope that you will resolve it as soon as possible.



Contact support, not post on the forums. The people on the forums cannot help you with sales issues.