Payed but no license received

I've payed by credit card, but no email received until now. I've submit the issue on "", but no email received too. What can I do now ? Thanks. Q.

You wait - they will get back to you shortly but I'n mean time check spam/junk folders

I've waited for almost 6hs and check every folders of my mailbox but no license mail. Does the mail address affect?

uh I‘ve received it at 9:00 am of American time.

There you go then problem solved ?