# Smartform - not working

**URL:** https://forum.bootstrapstudio.io/t/smartform-not-working/12750
**Category:** Bootstrap Studio Help
**Created:** [May 22, 2026, 7:48pm UTC](https://forum.bootstrapstudio.io/t/smartform-not-working/12750 "2026-05-22T19:48:13Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![kspoor](https://forum.bootstrapstudio.io/user_avatar/forum.bootstrapstudio.io/kspoor/32/5114_2.png) [@kspoor](https://forum.bootstrapstudio.io/u/kspoor)
#### Post date: [May 22, 2026, 7:48pm UTC](https://forum.bootstrapstudio.io/t/smartform-not-working/12750/1 "2026-05-22T19:48:13Z")

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I have been using a smartform with a client site. No issues that I heard of. Had to change the form recipient email - entered, validated, and applied. Moved the page over to the server, and now it is not functioning.

Also, the form should redirect after submission when processed; it is not doing that either.

Is this an issue from my end?

Any quick check options for the error?

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### Author: ![richards](https://forum.bootstrapstudio.io/user_avatar/forum.bootstrapstudio.io/richards/32/3163_2.png) [@richards](https://forum.bootstrapstudio.io/u/richards)
#### Post date: [May 23, 2026, 6:15am UTC](https://forum.bootstrapstudio.io/t/smartform-not-working/12750/2 "2026-05-23T06:15:30Z")

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The changes to the form would be in the js file. You will need to upload this to the server as well

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### Author: ![catkin](https://forum.bootstrapstudio.io/user_avatar/forum.bootstrapstudio.io/catkin/32/4993_2.png) [@catkin](https://forum.bootstrapstudio.io/u/catkin)
#### Post date: [May 23, 2026, 8:03am UTC](https://forum.bootstrapstudio.io/t/smartform-not-working/12750/3 "2026-05-23T08:03:38Z")

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Checking on my phone, I can see the sites HTML does have the attribute to send users to the thank you page once submitted.

I imagine like what @richards suggests, is you should try changing the JS file too.

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<div class="post-metadata">

### Author: ![kspoor](https://forum.bootstrapstudio.io/user_avatar/forum.bootstrapstudio.io/kspoor/32/5114_2.png) [@kspoor](https://forum.bootstrapstudio.io/u/kspoor)
#### Post date: [May 23, 2026, 11:47am UTC](https://forum.bootstrapstudio.io/t/smartform-not-working/12750/4 "2026-05-23T11:47:09Z")

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That was the issue - Inside the assets, there is also another folder, embed/js folder, with another smart-forms.min.js file, so I just moved everything over to the server.

It works now, and it completed a verification before sending.

Thank you for the insight.