Unfortunately, I haven’t been able to reproduce this. Could you give us more info - what OS are you using, what version of the app? Does the app show some sort of error notification?
Thanks for the response, it stopped working around 3 weeks to a month ago, I’ve been trying to do a screen grab, but it doesn’t capture the cursor/no entry symbol when I try to drag and drop.
I’ll try and do a quick screen record when I get time
It still works on the latest Bootstrap. Just drag a files into the “Design” field
will be placed in the appropriate folder depending on the extension. Maybe you are trying to drag an image encoded in e.g. .TIFF?
P.S.
Your video requires a paid extension to be installed
Try changing the file name to a short one. Maybe there is a limitation.
It used to be that a file could only be 8 characters long, with a 3 extension. Then I think Windows had 30 characters.
Now there is much more, but what matters is the full access path.
I am also having this issue on Windows 10 Pro with Bootstrap Studio 6.5.1. I can’t import images or drag and drop images. I’ve only bought this product and this lack of functionality makes the application useless.
Ah, thank you - never thought of that, I changed bootstrap studio to run as administrator as it kept crashing on export (fairly large site, 400 pages)…
I’ve since added more RAM, so hopefully stanching back to non-administrator wont be an issue.
I startded not as an admin, but still have the same problem:importing images not possible (either drag and drop nor importing via “Import Image”). Filename ist short (“klb.JPG”). What can I do?
This is an unrelated bug which we discovered recently. Importing photos with capitalized extensions is broken at the moment, you will need to rename the photo to klb.jpg for it to import. We will fix this in our next update.