Smartforms Verification E-mail

I know this is a common issue after viewing the many forum threads on this topic. I am trying to verify an e-mail address but never receive the verification code. I’ve checked the spam folder, verified that I can receive e-mails from other addresses, white listed The address I’m trying to use is:

Can you reach out through our contact-us page? The forum is not a good place for this kind of support.