Software not working/opening

i just downloaded and installed bootstrap studio for the first time and its not starting up i already tried to reinstall it and restart computer still not workking when i'm trying to start i just get this error message its in finnish because my computer language is finnish i tried to translated it well as i can :)

Translation:

Bootstrap Studio.exe - Application Error

Application could not be started correctly (0x0000005).

Select OK to close the application

Hey! Could you try resetting BSS? https://bootstrapstudio.io/tutorials/reinstalling-resetting

Kind Regards, Jonas

Cant do it because the folder does not exist

You should contact support for this as it's really a software issue rather than an issue other users can help with much. Obviously, if someone in here has had that issue they will post too, but you may get faster service by contacting support. :)

Maybe some help here

https://blog.pcrisk.com/windows/12778-how-to-fix-application-error-0xc0000005