Update download not completing

Hi,

I tried to update the software. It started a download but then just got stuck. On retrying, the progress bar stops at about 20% then nothing happens.

Raj

Sometimes there are occasional issues with downloading updates. Have you tried manually downloading and installing?

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That’s sorted it - Thank you :+1:

Same issue here:

  • Download corrupted
  • Pulled download from @printninja link
  • Windows 11 shortcut destroyed, and all previous projects removed from “recent designs” menu

Can not find executable to re-create app shortcut.
Any suggestions where it resides appreciated.
I’m sorry but I have to relate that I’m not happy with this update.
I have to hit the bootstrapstudio-setup.exe to start the app ?!

UPDATE:
executable located at: /AppData/Local/Local/bstudio/
link re-created

Linux upgrade successful… no problems
Thanks for the support.

Same story a year later, with version 7.1.0 upgrade … bumping this.
Complete failure to fix upgrade stream on win11 port.

Sorry to hear you’re running into problems! We tested the update on win 11 and everything is working as expected. Many users have already updated and no one has reported issues.

It is likely something specific to your system. Maybe you’ve started the app as administrator in the past and now the update process doesn’t have permissions to write to the application folder. Or maybe an antivirus system is blocking the update process. The update system is a pre-existing component that we’ve integrated and we have limited control over it. It’s easier to just grab the newest version from our download page than to track down what’s causing this.

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Performed WIN11 program uninstall routine. Downloaded new version. Reinstalled successfully.
I have no idea what problem is.
Linux version upgraded without a hitch.
Thanks for responding.