YouTube video link error in all browser

Bootstrap Studio Help
1

Hello. I built a site using bootstrap studio and recently have been encountering an error with my YouTube video links.

When I first published the site about a month ago, all video links from YouTube worked amazingly. I just went in to update a few images not related to the videos, and upon publishing the site to reflect the updates, my videos no longer work properly. I get the error message “An error occurred. Please try again later.”

I built the site starting from one of the portfolio templates with modals. The videos are within the modals as follows; ‘modal > modal body > container > row > column’ and then all my images, videos, and text are within that column. From there, I added a row with two columns, one for each video, and within the columns there is a div that alas hold a responsive embed with the video links.

The videos are found within the modals for the first 4 projects in the Portfolio section; Launch Rebrand, Franchise Sales, Gift Card Campaign, Marketing Projects.

I have tried clearing my browser cache. I re installed Chrome. No matter what I do, the video show up fine within the Bootstrap Studio software, but will not show up within Chrome or Safari.

Worth mentioning - I just checked it on my mother’s laptop, and the videos display fine? Adding to my confusion, haha. I have a 15in Macbook Pro 2019 running Mac os Monterey version 12.4. Chrome and Safari just wont display these videos for me anymore.

Any help or advice is greatly appreciated.

2

The videos show up in Chrome browser on my Windows 7 machine with no issues.

Since they’re showing up on other computers, and in Bootstrap Studio, it’s seems likely that it’s an issue with your browser(s) or computer. Perhaps a firewall or anti-virus issue?

FYI - your videos continue to play even after you close the modal. Something here may help…

3

Bootstrap Studio Support reached out and helped me solve this. I had used embed links, and with recent updates to BSS this was causing a bug.

The solution was too swap out embed links with watch links and boom! perfect. Thank you to Bootstrap Studio.

4

Thank you for the reply! I did notice the videos continued playing after closing. Fortunately, they are pretty short.

I was not too concerned about it, but I am gonna look into fixing it now that you provided that info. Appreciate it!